Shipping policy

Shipping Policy

Thank you for visiting and shopping at ZenvoraHouse. Following are the terms and conditions that constitute our Shipping Policy.

Shipment Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery time:

• UAE: 5–10 business days

• International: 7–15 business days

Delivery delays can occasionally occur due to customs or courier issues.

Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24–48 hours.

Customs, Duties and Taxes
ZenvoraHouse is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

Damages
ZenvoraHouse is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Contact Us
If you have any questions about this Shipping Policy, you can contact us:
Email: zenvorahouse@gmail.com
Phone: +971XXXXXXXXX